Get in touch
We'd love to hear from you
A question, a comment, a kind word — reach out to your local Spavia or our corporate team, and we'll make sure it finds the right hands.
Send a message
Write to your spa or our team
Choose your spa and your message goes straight to its team, with a copy to our support team. For anything else, choose our corporate office.
Visit your local spa
Contact a spa near you
Each Spavia is locally owned and operated. For booking, treatments, pricing, or membership at a specific spa, your local team knows it best — reach out to them directly.
Corporate office
Reach the Spavia team
For general inquiries, press requests, franchise information, or partnership opportunities, our corporate team is here to help.
General inquiries
[email protected]Franchise opportunities
spaviafranchise.com (opens in new tab)Careers
spaviajobs.com (opens in new tab)
Common questions
Answers, before you ask
A few things guests reach out about most. For anything specific to your spa, your local team is always the best place to start.
- How do I book an appointment?
- Visit our Book an Appointment page to find your nearest location and schedule online. You can also call your local Spavia directly.
- How do I cancel or reschedule?
- Please contact your local Spavia location directly to cancel or reschedule. We ask for 24 hours’ notice for a single treatment and 48 hours for multiple treatments; later cancellations and missed appointments may be billed half the treatment amount. See our spa policies for details.
- I have a question about my membership. Who do I contact?
- Membership questions are best handled by your local Spavia. Find your location's contact info on our Locations page and call or email them directly.
- How do I check my gift card balance?
- Contact any Spavia location and they can look up your gift card balance for you.